FAQs

Questions ?

We answer it!

Shipping and Returns

What are the shipping times?

Orders are shipped within 24-48 hours from Monday to Friday (excluding public holidays).

What are the shipping rates?

France: Free express delivery from 80€ purchase

Europe / Other French territories: From €8.95

International: From €29.99

Where do you ship?

Delivery in France and internationally

Do you accept exchanges or returns?

Of course, you can return the items within 14 days from the delivered day to get an exchange or refund. See our returns policy.

The Dl's Club

What is DSCLUB?

The DSClub is a community of free and daring women, ready to celebrate every moment in style, all with the same goal: to have the freedom to improvise!

What are the advantages ?

Members have access to our rewards system to accumulate points and offers

How does the Dl's club points system work?

100 points = €1 voucher

  • Registration = 200 points
  • Place an order = 5 points for every €1 spent
  • Birthday = 400 points
  • Follow us on Instagram = 50 points

Sponsorship = €5 offered for you and the sponsored person.

My command

Where is my confirmation email?

Please allow up to 2 hours for your confirmation email to be received in your inbox. We also recommend checking your junk/spam folder. If you do not receive a confirmation email within this time, simply contact us

Can I cancel my order

Yes ! You can cancel your order within 3 days of your purchase before it is shipped.

Your refund will be made within 48 hours

Otherwise, you will have to follow the returns process.

Can I track my order online?

Yes, once your order ships, you will receive a confirmation email with a tracking link.

Can I change the delivery address after placing my order?

Yes, If you need to change the shipping address after placing your order, please contact us as soon as possible. We will do our best to update your shipping address before your order ships.

Is the payment secured ?

Yes ! We guarantee the complete security of your shopping experience on our site. Your data is protected by an HTTPS server equipped with an SSL certificate, guaranteeing secure transfer of your information. In addition, we have chosen Stripe as a payment method, leaders in online transaction security, ensuring the protection of your payment information against unauthorized access.

How can I contact customer service?

You can contact us at the following address: club@dls-paris.com or via the form by clicking here

(response within 24 to 48 hours, working days).

Our products

What is a bikidress?

The bikidress is a new concept created by Dl's which offers modular dresses that transform into a swimsuit in the blink of an eye.

The main objective is to simplify the transition process between beach activities and other occasions, such as city trips, a pool party, your boat rides, beach evenings... while keeping your style.

Always the freedom to improvise!

Are your products durable over time?

Yes ! Our creations are designed to experience unforgettable moments and thrilling adventures. Made with high-end fabrics, our swimsuits offer you comfort and durability to accompany you throughout your summers or your winters if you want ;)

Other questions ?