Shipping
What are the shipping times?
Orders are shipped within 24-48 hours, Monday to Friday (excluding public holidays)
Delivery takes between 2 and 10 days, depending on the country and region.
(excluding pre-orders)
What are the shipping rates?
- France (including overseas departments and territories): From €2.50 | Free for orders over €95
- Europe: From €5.50
- International: From €5.50
Exact shipping costs are calculated automatically during checkout
Where do you ship?
Delivery in France and internationally
My Order
Can I cancel my order?
Yes, you can cancel your order within 24 hours of purchase, before it has been shipped.
Your refund will be processed within 48 hours.
Otherwise, you will need to follow the return process.
Can I track my order online?
Yes, once your order has shipped, you will receive a confirmation email with a tracking link.
Can I change the delivery address after placing my order?
Yes, if you need to change your shipping address after placing your order, please contact us as soon as possible.
We will do our best to update your address before shipping.
How can I contact customer service?
You can contact us at the following address: club@dls-paris.com or via the form by clicking here.
Payment
Is the payment secured ?
Yes! We guarantee the complete security of your shopping experience on our site.
Your data is protected by an HTTPS server with an SSL certificate, ensuring the secure transfer of your information.
Exchanges and Refunds
How do I make a return?
To make a return, go to the Returns page and fill out the form, providing your order number and the associated email address.
You will then receive an email with return instructions within a maximum of 12 hours after your request.
Once your return is received and verified, you will be refunded the amount of your order, provided that the item complies with our refund policy.
How to make an exchange?
To make an exchange, please go to the Returns page and fill out the form with your order number and associated email address.
Please specify the items you wish to exchange, the quantity, and the desired replacement product (size, color, or other item).
You will then receive an email containing exchange instructions within a maximum of 12 hours after your request.
Once your exchange is received and verified, we will automatically reship the new products with a tracking number.
What is the deadline for returns or exchanges after my order?
You have 14 days after receiving your order to request a refund, and 60 days to make an exchange, subject to our return and exchange policy.
Size
How do I find my size?
You can refer to our size guide here.
If you need further assistance, send us an e-mail or a message on Instagram at @dls.paris, and we will give you personalized advice on size or style.
The Concept
What is Dl's core concept?
Dl’s offers unique 2-in-1 creations: swimsuits that transform into dresses.
Designed for daring and spontaneous women, they combine freedom, femininity, and style, without compromise.
We also offer other products and accessories designed for both the beach and the city, giving you the freedom to go wherever you want, whenever you want.
Other questions?
FREE EXPRESS DELIVERY
from €95 in France
EASY RETURNS
14 days to change your mind
SATISFIED CUSTOMERS
YOUR FREE POUCH!
For any purchase